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Corrections, questions about our methodology, and everything else.
Corrections and factual errors
This is the message we most want to receive. If a specification is wrong, a product has been discontinued or revised, or a recommendation no longer holds, tell us and we will check it and fix it.
Questions about our research
If you want to know how we reached a conclusion, what sources sit behind a claim, or why a product you expected to see is absent, ask. We will give you a real answer rather than a form reply.
Reader experiences
If you bought something we recommended, we want to know how it worked out, particularly if it disappointed you or failed after a few months. Long-term owner reports are one of the more useful inputs into our research and they are the hardest kind of information to obtain.
Brands and PR
We are happy to receive technical documentation, specification corrections and product announcements.
To be clear about what we cannot do: we do not accept payment for coverage or placement, we do not send articles for approval before publication, we do not remove criticism on request, and we do not guarantee coverage in exchange for a sample. If those terms do not work for you, we are not the right publication.
Privacy requests
To ask what data we hold about you, request deletion, or raise a concern about how we handle data, see our privacy policy and write to the address there.
Postal address
Marketora
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Response times
We are a small team. Corrections are prioritised and we aim to respond to those within two working days. Everything else may take up to a week.